This pause icon will change to a triangle (for resume), which they can click later, letting you resume control over their PC. IDG.In this way, the person controlling the remote PC can diagnose or fix a problem with it for example, by running an anti-malware program or uninstalling a troublesome hardware driver.Under Quick Assist, users at both PCs see the desktop of the PC being controlled.
Digital Photo Frame Key Ring Software Pc How To Use AnThat also makes this app a great teaching tool: The person remote-controlling the PC can demonstrate to the other person how to use an application or perform a particular task.
Further reading: Remote working, now and forevermore So if you need to provide tech help for a co-worker, family member or anyone else and you cant do so in person (sound familiar), heres how to quickly get their Windows 10 PC connected to yours through Quick Assist. Both computers need to be running Windows 10 version 1607 or later. Digital Photo Frame Key Ring Software Pc Update Came OutThat update came out in 2016, so its unlikely that either PC would be using an earlier version.) To make sure, type Quick Assist into the Windows Search box next to the Start menu on your PC, and have the person at the other computer do the same. If the Quick Assist app launches on both machines, youre good to go. If either of the PCs doesnt have Quick Assist, youll have to update that PC to the latest version of Windows 10. Go to Settings Update Security Windows Update and download and install the update. The person who needs assistance with their Windows 10 PC must be sitting in front of it at least initially, in order to grant permission for Quick Assist to connect their PC to the computer controlled by the person who will help them. ![]() Digital Photo Frame Key Ring Software Pc Free Email AccountThis can be an Office 365 or Microsoft 365 account or a free email account with Outlook or Hotmail.) If you dont have one, the Quick Assist tool will let you sign up for free. If you and the other person can hold a video chat session with good image and sound quality (especially at your end), then Quick Assist will probably work well. Quick Assist wont stream sound from the remote PC. This shouldnt matter unless youre trying to fix an audio issue with the other PC. Make the connection Assuming that youll be the person who controls the other persons PC over the internet: 1. Click the Start button, and youll find that its listed under the Windows Accessories folder, or you can type Quick Assist into the Windows Search box next to the Start menu. Under Give assistance toward the bottom of the screen, click the Assist another person button. IDG. Give this code (by email, chat, text or voice call) to the person whose PC you need to connect to. Under Get assistance, they enter the 6-digit security code you gave them and click the Share screen button. At your end, Quick Assist presents two options: Take full control and View screen. The latter option lets you see their PCs screen without controlling it. For the purposes of this how-to guide, choose Take full control and click Continue. However, Quick Assist doesnt let you enlarge it to fill your PCs display. To control the other PC, move your mouse pointer over the image of the other PCs desktop. As long as you leave your own pointer over the image of the other PCs desktop, whatever you type on your keyboard appears on the remote PC. ![]() The person sitting in front of the other PC will see you moving their mouse pointer, as well as the text you type, the applications you open, and so on. As you move your mouse or enter text, they will see those actions on their desktop. Click image to enlarge it.). If youre using Quick Assist to teach the other person how to do something (for example, you perform an action on their desktop, then watch as they repeat your action), it may be best to be on a phone call together. You can explain to them what youre doing and let them know when its their turn to take control of their PC. I wouldnt advise using Skype or another online video or voice chat, because the connection between the two PCs could slow down Quick Assist.) The other person can pause your control over their PC: In the toolbar that appears at the top-center of their screen, they can click the double-line icon to the right of Screen sharing on. This pause icon will change to a triangle (for resume), which they can click later, letting you resume control over their PC.
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